Blaze battery draining fast

[Alex_the_blazeu]

Hi everybody! I don't usually uses blaze while I work. I put it on the table. After about four hours, the blaze turned to 60% batteries from 100%. Any power-down mode can I use in the blaze?

Moderator edit: Clarified subject

[LFas]

I’m having this same issue. Blaze died on a run. Cleaned the contacts. Plugged it in and fully charged. Died 14 hours later. Charged again. Repeat every day this week. Ugh

[Ravindran]

Please check your device purchase date. If your device is in warranty. Get replacement.

Sent from my iPhone

[LFas]

@FerdinandFitbit Can you please respond to my posting about my blaze charge issue? I just bought it in January 

[dcl4river]

Good luck, I think they are all defective. Everyone has the same problems!!!

[Ravindran]

If your blaze is not keeping charge more than 1 day, it means it’s going to die in month.

Sent from my iPhone

[AlejandraFitbit]

Hi all, I hope you are doing fine.

It's great to hear that some of you have received a replacement, at the moment of receiving, you can follow the instructions provide in the help article How do I set up my Fitbit device? in order to set it up.

For the ones that are having issues, I appreciate all the efforts in trying to fix this. If you have already tried the steps in this post and your battery still not lasting, feel free to get in touch with our support team. For a faster response you can contact them via chat and in the meantime, check our warranty policy.

See you around. 

[Ravindran]

Is you are sharing details. Please share details correctly instead of sharing details which is shows Fitbit products are nice and they are awesome.

US customers will not get replacements after one year.

Sent from my iPhone

[dcl4river]

Response to would I buy another Fitbit? Absolutely not!!!!!!

[whlightning]

I'm in the process of looking for a new fitness tracker I will no longer buy a Fitbit this is ridiculous I bought a new one back in January of this year thinking that the battery was going bad in my old one it does the exact same thing I am now not even getting a full day out of it it was after a software update that this started happening when you contact support they tell you turn everything off and then they also offer you a discount on new one I don't want a new one I will never support Fitbit again I hope their company tanks

[GBUCH72]

I know it is totally shocking  ... will never buy apple or fitbit again 
Sent from Yahoo Mail on Android

[dwstras164]

The Blaze battery problem seems to be well known in the community.  My Blaze was only about 7 months old when it started to fail to hold a charge for longer than ~6 hours.  I always charged it using a USB port on my PC. Solutions of disabling functionality defeat the purpose of having a fitness device, and getting a new battery off Ebay and soldering it in is not an option for me.  I think someone said I could maybe get a credit towards a new watch, but I am just going to chalk it up to a bad product, chuck it in the garbage and see about deleting my account.

[Phoefdom]

How do I make these changes?

[AlejandraFitbit]

Hi guys, I hope you are doing fine.

I appreciate all the efforts in trying to fix this. If you have already tried the steps in this post and your battery still not lasting, feel free to get in touch with our support team.

For a faster response you can contact them via chat and in the meantime, check our warranty policy.

Happy stepping! 

[Ravindran]

The issue is not resolved. Please do not post as this you resolved the issue.

Sent from my iPhone

[AlejandraFitbit]

Thanks for getting back @Ravindran.

I was able to checked with our support team that you have already created a case with them and that received a solution. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up! 

[Ravindran]

Support team didn’t resolve the issue. They are requesting to spend $200 more in the name of discount. There is no proof for that device will work more than 2 year.

I am not interested to spent $200 every year. I am happy with my current device which I bought for $30. Previous version of this device worked 2+ years.


Sent from my iPhone

[Cathhsmom62]

I have had my Blaze for a little over a year and my battery does not last a half a day. This was a gift from my late husband, so it is really special.  This is so saddening to me. 

[Sandy21T]

My Blaze is lasting less than 24 hours. Turning off all the functions defeats the purpose of having this watch in the first place

[dcl4river]

I totally agree Sandy

[AlejandraFitbit]

Hi guys, I hope you are doing fine.

I am sorry to hear about the issues you have been experiencing with your trackers holding a charge.

It's great to know that some of you have already contacted our support team and got a solution from them. If you are interested in using the discount provided, in this page you will be able to compare all of our units, maybe there is one that meet your needs.

For the ones that keep having problems and have already tried the instructions in this post, feel free to contact our support team. For a faster response you can contact them via chat and I also suggest check our warranty policy.

Let me know if there is anything else I can do for you.