09-05-2017
05:59
- last edited on
09-07-2017
06:37
by
AlejandraFitbit
09-05-2017
05:59
- last edited on
09-07-2017
06:37
by
AlejandraFitbit
I've had my Fitbit Blaze for a year now and have never had any problems with it. Suddenly, it won't charge. I tried 3 different chargers in 3 different outlets for 2 hours each and none work. It doesn't even show the dead symbol but when I sync it, the symbol is there on my phone. How do I fix this?
Moderator edit: Subject for clarity
09-05-2017 08:46
09-05-2017 08:46
Please restart your fitbit and see if this will fix the issue.
If still no, then i would suggest cleaning the charging contacts on the device with a wipe.
If you still are having issues, please reach out to support.
09-07-2017 06:40
09-07-2017 06:40
It's great to welcome you @Bergeroni, thanks for troubleshooting this by yourself and @kawaiiko for stopping by.
If your tracker is not charging, I recommend taking a look at this post and follow the instructions provided there.
Let me know the outcome.