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Blaze not charging

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I've had my Fitbit Blaze for a year now and have never had any problems with it. Suddenly, it won't charge. I tried 3 different chargers in 3 different outlets for 2 hours each and none work. It doesn't even show the dead symbol but when I sync it, the symbol is there on my phone. How do I fix this?

 

Moderator edit: Subject for clarity

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Please restart your fitbit and see if this will fix the issue.  

  1. Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your tracker doesn't work normally, use the instructions in How do I turn off my tracker? to turn Blaze off and back on again.

If still no, then i would suggest cleaning the charging contacts on the device with a wipe.  

 

If you still are having issues, please reach out to support.  

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It's great to welcome you @Bergeroni, thanks for troubleshooting this by yourself and @kawaiiko for stopping by.

 

If your tracker is not charging, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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