09-05-2017
05:59
- last edited on
09-07-2017
06:37
by
AlejandraFitbit
09-05-2017
05:59
- last edited on
09-07-2017
06:37
by
AlejandraFitbit
I've had my Fitbit Blaze for a year now and have never had any problems with it. Suddenly, it won't charge. I tried 3 different chargers in 3 different outlets for 2 hours each and none work. It doesn't even show the dead symbol but when I sync it, the symbol is there on my phone. How do I fix this?
Moderator edit: Subject for clarity
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Please restart your fitbit and see if this will fix the issue.
If still no, then i would suggest cleaning the charging contacts on the device with a wipe.
If you still are having issues, please reach out to support.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to welcome you @Bergeroni, thanks for troubleshooting this by yourself and @kawaiiko for stopping by.
If your tracker is not charging, I recommend taking a look at this post and follow the instructions provided there.
Let me know the outcome. ![]()
Best Answer