Blaze not lighting up when notification received

[stepinout]

My Blaze does vibrate when I get a notification but it doesn't light up.  Shouldn't it do that?

[Ggiovanni]

It should I dont know whats wrong with. Have you tried checking though settings?

[Rich_Laue]

Mine doesn't light up until i raise my arm which activates quick view.

[Jamaicangirl81]

i dont think it will light up unless u have quick view on.. Otherwise, you have to press the button to see the notifications

[Rich_Laue]

It has been stated on this site, that quick view needs to be on for you to be able to read notifacations.

[dinaree]

I've had my Blaze now for a few days and for the most part, I love it! I've noticed, however, that sometimes when I receive a text/call notification, the screen automatically lights up and I can see the text or call. Other times, it just vibrates and I have to wake up the device to see the text or call.

Is this normal? Or should the screen always light up with notifications?

[Rich_Laue]

@dinareeI've moved your post to the main thread on this subject.  I seems to be that when receiving a notofacation the Blaze lights up when the arm is raised. 

See the conversation abpve. 

[dinaree]

I saw that post and did try turning on Quickview. I got a text and screen lit up without my having to move my arm. Then another a text and a call came in, screen didn't light up, but can't remember if I moved my arm. 

I'll keep tinkering with it. Still love this device!

[DerrickS · Accepted solution]

@stepinout @Ggiovanni @dinaree @Jamaicangirl81 The Blaze does not light up when you receive a message, this is by design.

You can view the message by either pressing a button or by using Quick View feature like @Rich_Laue suggested.

[dinaree]

Well that certainly clears things up. I just assumed it should light up, as it appears others did as well. Thank you 🙂

[Fav150]

any ideas what the thinking was behind that design feature?
I would much prefer it to light up for notifications, particularly calls.

[ibelieve1968]

It doesnt light up for alarms either 

[dinaree]

Mine doesn't light up for alarm either. I found a discrepancy in the manual too. In one place it states that screen flashes and vibrates with alarm, but in another place, it says it just vibrates. I'm not sure which is accurate.

[Nancy625]

I however do have the quick view gesture on and it still does not light up when I raise my wrist

[Rich_Laue]

@Fav150 i tonk the idea behind this is that the watch does not need to light up for every notifacation or alarm. As mentioned above, as soon as the arm is raised up the display turns on and the message can be read.

Maybe they feel there is no need to turn the display on,  if the user does not want to read it. 

[Fav150]

@Rich_Laue I take your point re messages but for calls, in my opinion, it should light up as its either an accept or reject senario and for a call you shouldn't have to be flicking your wrist (which doesn't always work) or start tapping the screen etc. The charge lights up with caller id without having to utilise the quick view feature afterall. 

[dinaree]

Agreed!!

[Rich_Laue]

@Fav150 i wasn't  saying what should or shouldn't be,  you had asked for thoughts as to why it might be,  and those where my thoughts.  These forums are mainly about users helping users. If an opinion from Fitbit is wanted then it is easy to pull a moderator into the thread. 

[Nancy625]

I do have the quick view gesture on and it still does not light up when I raise my wrist

[Fav150]

There has been a feature request for this all ready raised.

@Nancy625 Is the quick not working at all for you? Mine works the majority of the time but still enough for it to be annoying/irritating when it doesn't work.