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Blaze not recognize workout activity

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‎06-21-2018 07:33 - last edited on ‎06-22-2018 04:28 by Moderator Alum

‎06-21-2018 07:33 - last edited on ‎06-22-2018 04:28 by Moderator Alum

Why is my Fitbit not working with my daily activities/workout days.

 

 

Moderator edit: subject

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‎06-22-2018 04:29

‎06-22-2018 04:29

A warm welcome to the Community @Sassylynn72.

 

Just to be clear, your Blaze isn't recognizing automatically your exercises, right? Have you tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-22-2018 05:40

In response to AlejandraFitbit

‎06-22-2018 05:40

The exact same thing is happening with my Blaze. I go to workouts on my phone before I start my walk hold it down when I am done it says on my phone the miles and how long it took me which is normal but when i go to workouts it says I havent workout since June 9th. I tired the turn it off and back on again and still nothing.

 

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