Blaze won't stop buzzing

[Hawklance]

So my Blaze has stopped working, after 2 weeks of being told I was to be sent a new Blaze I have received a new email stating that the Blaze is no longer available. Was offered a 50% discount, but the only watches that compare to it are the same price as a brand new Blaze. This is not good service.

Moderator edit: subject for clarity

[Ushmonster]

What stage did you get to? I was told my blaze was going to be replaced and the order was placed on the 21st?

[Hawklance]

My first order was dated the 8th August, second was the 13th. Rung them up
today to be told I had a 50% discount on the lower models or take a charge
2.

[Ushmonster]

what was wrong with your blaze. Currently, my blaze battery doesn't last more than 6 hours without charging. This is my second blaze, my orginal was replaced

[Hawklance]

It's keeps buzzing and saying all caught up no notifications

[Ushmonster]

THat's a weird one!

Wondering now if the one they're shipping to me will just not be fulfilled 

[Hawklance]

Call them to check

[Ushmonster]

I sent a DM on Twitter to check - cause it seems the address they're sending it to is UK, and I live in Ireland. So just wanted to check what the situation was that way. Usually they're quick enough on Twitter to respond and I'm just about to head out on a run during my lunch break, so hopefully it'll be waiting for me when I get back to my desk. And hopefully my Blaze battery will last the whole run. I have it charging before I leave, it's just back to fully charged, so we'll wait and see how long that lasts

[AlejandraFitbit]

A warm welcome to the Community @Hawklance and @Ushmonster it's great to see you around.

I am sorry to hear about the issues you are experiencing with your trackers. It's great to hear that you will be receiving a new one @Ushmonster, at the moment of receiving it, you just need to follow the instructions provide in the help article How do I set up my Fitbit device? to set it up.

Now about the discount @Hawklance, if you are interested in using it, you can check this page, where you will be able to compare all of our trackers, maybe there is one that meet your needs. Also, feel free to check our warranty policy.

Catch you later.