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Blaze won't sync

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‎09-13-2016 08:18

‎09-13-2016 08:18

I have been reading solutions and trying them. The latest said to delete the app from the iPhone and reinstall it and go from there but will that delete all of my workout data for since I have been using it ?
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‎09-13-2016 08:45

‎09-13-2016 08:45

No, any data already sync'd is on the Fitbit servers. Uninstalling the app and reinstalling it will have no impact on data still residing on the tracker.

Best Answer

‎09-15-2016 05:19 - last edited on ‎08-13-2025 17:28 by Fitbit Moderator

‎09-15-2016 05:19 - last edited on ‎08-13-2025 17:28 by Fitbit Moderator

Welcome to the Community @Kimstancato4 and @SunsetRunner thanks for stopping by and the information. Thanks for troubleshooting this inconvenience by yourself, I would like to know if you keep having problems syncing your tracker? If you do, I recommend our syncing troubleshoot, after these steps your tracker should work without an problem.

Let me know how it goes. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-15-2016 06:30

‎09-15-2016 06:30

I am having this same issue since the update (I was one of those who grabbed it when it was accidentally released to everyone). My Fitibit is not syncing consistently. I have done the troubleshooting steps, and it will work again, and then a couple hours later it won't sync again. This is very frustrating. 

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