Blaze won't sync

[BevinVA]

My Blaze hasn't synced since yesterday morning.  I have restarted it and still won't sync.

Moderator Edit: Clarified subject.

[Lghtfootcd]

Hi there, I'm sorry to report
That my first Fitbit I ordered wouldn't link to my IPhone, I did everything g suggested, I teturn the Fitbit and reordered and had no problem with my new one linking up.
Sent from my iPhone

[Rainiya]

Thanks for the update. My Fitbit still gives me trouble, but I have found
that it will sync if both my iPhone and Fitbit have a full charge. It's not
ideal but I've learned to live with it. If they still don't sync, it does
seem to help if I turn 'classic pairing on in the settings on the Blaze
itself. Good luck with your new Fitbit!

[Lghtfootcd]

You are very welcome, good luck to you on your fitness journey🙏🏼

Sent from my iPhone

[Adel4wellbeing]

Thank you for your tips. I will see how they go today. So far my Blaze still hasn't synced. Today I will download the app to my laptop and see if that works. Many thanks.

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[Adel4wellbeing]

Okay, I fixed my problem after installing the Fitbit app onto laptop. There was a part "Use as primary device" that needed to be set to "On" after I clicked on the Blaze logo etc. No idea how it ever changed but must have reset itself after an update, and I didn't see that part on my mobile app. Hopefully now it's all systems go!

[Adel4wellbeing]

Okay, I fixed my problem after installing the Fitbit app onto laptop. There was a part "Use as primary device" that needed to be set to "On" after I clicked on the Blaze logo etc. No idea how it ever changed but must have reset itself after an update, and I didn't see that part on my mobile app. Hopefully now it's all systems go!

[jamach]

Fit bit won't sync it says error trying again but does the Bluetooth need to be near, it last synced last night 

[Lghtfootcd]

I believe it has to be near, the device

Sent from my iPhone

[Lghtfootcd]

I believe it has to be near, the device

Sent from my iPhone

[PhillyNight]

I am having the same issue. Hasn’t synced since 10-28-2017 and have reinstalled app, restarted Blaze and phone (Droid Turbo). Really frustrated. 

[Adel4wellbeing]

I had Fitbit themselves fix it from their end. I sent a private message through the Facebook community and went from there. Kind regards, Adel

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[Cooperdf]

Make sure your Bluetooth is ON, turn off phone, turn back on, and see if it
will sync.

[calidrummer]

My first fitbit wouldn't hold a charge, my replacement won't sync.  So...I can't even use it as a watch!  Blaze number 3 is supposed to arrive tomorrow.  Got my fingers crossed but not terribly optimistic.

[Adel4wellbeing]

I hope the new one works! Fantastic when they do, stressful and super annoying when they don't. Adel

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[calidrummer]

How long have you owned it?  I took mine back to the store where it was purchased and they gave me a brand new one...unfortunately it didn't work either, but number 3 is supposed to arrive today.  My recommendation to you would be to take it back (or send it back if you purchased it online) if you've owned it for less than a year.

[Adel4wellbeing]

Hi, I have my problem resolved thanks. Fitbit fixed it from their end through the communication between them and my Fitbit.

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[calidrummer]

Excellent!

[BrendaLMorris]

Did you figure this out? My Blaze is doing this regularly when it never had any issues before.

[sagelander]

have trouble with my blaze not syncing

[Rich_Laue]

Hello @sagelander what type of device do you have that is giving you the sun problem of your blaze?