help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-13-2016 08:18

‎09-13-2016 08:18

I have been reading solutions and trying them. The latest said to delete the app from the iPhone and reinstall it and go from there but will that delete all of my workout data for since I have been using it ?
Best Answer
0 Votes
3 REPLIES 3

‎09-13-2016 08:45

‎09-13-2016 08:45

No, any data already sync'd is on the Fitbit servers. Uninstalling the app and reinstalling it will have no impact on data still residing on the tracker.

Best Answer

‎09-15-2016 05:19

‎09-15-2016 05:19

Welcome to the Community @Kimstancato4 and @SunsetRunner thanks for stopping by and the information. Thanks for troubleshooting this inconvenience by yourself, I would like to know if you keep having problems syncing your tracker? If you do, I recommend our syncing troubleshoot, after these steps your tracker should work without an problem.

 

Let me know how it goes. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎09-15-2016 06:30

‎09-15-2016 06:30

I am having this same issue since the update (I was one of those who grabbed it when it was accidentally released to everyone). My Fitibit is not syncing consistently. I have done the troubleshooting steps, and it will work again, and then a couple hours later it won't sync again. This is very frustrating. 

Best Answer
0 Votes