Fitbit Blaze won't update

[BillGale]

My Blaze tracker won't update, it keeps saying that it fails when it does connect to the tracker. Also the tracker itself is still showing the screen  "fitbit.com/setup" please help.

Moderator edit: Format

[Cstaufs]

I tried reseting my Blaze and reseting my phone. I tried fully charging the Blaze, deleting and re-uploading the app, everything! 

These steps helped! Forgeting the device on bluetooth and disconnecting it from the app was the only way I could get my Blaze to finally update. It is currently updating, I am hoping it will snyc correctly now (it has not been able to snyc since 12/22/16)  

Thank you!

[ninjaboy]

Same **ahem** here, no info can be found in the internets whatsoever and it definitely looks like a product wide problem not just mine because I have already heard from a friend that he has same roblems after updating ios.

Cmon fitbit support, wake up from the vacations and stop the **ahem**storm

[lsab03]

FINALLY, this worked for me. I have been down since 12/16!!

[Queenkai92]

That really helped alot! Thanks!!

[JacksonLW]

I have followed all the advice on here and my Blaze still isn't updating- what to do!!!  Please advise! thanks!

[FerdinandFitbit]

Hey there @JacksonLW! Welcome to the Fitbit Community!

I'm sorry you're having problems with your tracker. If you've already followed the previous advices to no avail, I can recommend getting in touch with the Support Team. They will be happy to help you out with this and get you back on track!

Let me know if you need more help!

[PA_Johnson]

I tried this. My Blaze is actually doing something now.. Before, it would fail to sync and whenever I cicked update software, it would say unable to connect to fitbit.com... Thanks.

[Tina23]

Thank you so much! Been trying on and off all morning.

[Queenkai92]

I uninstalled the app and disconnected the blaze from the Bluetooth and reinstalled the app and the reconnected the blaze

Sent from my iPhone

[Queenkai92]

No problem! Someone else had posted it and I tried it that way and that was the only thing that worked

Sent from my iPhone

[Blackjacklab200]

Thank you for the idea to press left button and lower right!  I can now sync!

[FerdinandFitbit]

Welcome to the Community Forums @Blackjacklab200! 😄

I'm happy to hear that you're back on track now with the suggestions you found here! 🙂

Let us know if you ever need more help!

[playk635]

I as well have had an issue with the fit bit blaze not wanting to up date,Won the watch in a raffle a few days ago ,after many many tries i was finally able to get it to do what it was suppose . I am hoping no more issues with this.