How do I delete notifications?

[event]

How do I delete messages?

[SKkid]

Yes I did several times
--
Bye, 

Moderator edit: Removed personal information.

[Forgetful]

Yes. I tried to log out and back in again. Also deleted app and reinstalled. Neither helped.

[SunsetRunner]

I know it’s irritating!!!
--
Moderator edit: Removed personal information.

[Forgetful]

These are what I'm trying to delete. 96 of them.
[Image]

[GraceGFitbit]

Thank you for getting back to us @SKkid, @Forgetful and @SunsetRunner. 

In order to further assist you, we've gone ahead and escalated to the team in charge. Thanks a lot for taking the time to update this thread with your feedback and comments. It's very important for us to read what are you experiencing. 

Please don't hesitate to reach out if you have any more questions, comments, or concerns.

[Jlbabbitt]

I have notifications that are over a year old and I can`t receive new ones because there are so many. My screen does not show a "clear" button and nothing happens when I try to swipe to open or clear. I've also tried resetting my Flex 2 with no results. How do I delete these?

[SunsetRunner]

Log out of app, then log back in.

[Jlbabbitt]

Thanks, but I've done that as well with no luck. I also tried installing the app on my Galaxy tablet (it's also on my iPhone), but I still can't delete or clear them. 

[GraceGFitbit]

Nice to see that you're digging into the Fitbit Forums @Jlbabbitt, let me give you a warm Welcome to our Community. Thank you @SunsetRunner, for your answer. 

Many thanks @Jlbabbitt for trying the troubleshoot logging in and out. As explained previously, our team is aware of this situation and hopefully we'll have a solution for this soon.

Thank you for your understanding. If you have any further questions, please let me know!

[SunsetRunner]

I just wish you would hurry up with deleting msgs. My inbox is flooded with
scammers. Would like to delete the msgs but can’t 😕
--

Moderator edit: Removed personal information.

[SunsetRunner]

I was able to by logging out of Fitbit app and signing in again.

[SunsetRunner]

Tried that numerous times doesn’t work. Even removed the app. Doesn’t work.
--

Moderator edit: Removed personal information.

[GraceGFitbit]

Thanks for reaching out and providing your feedback @SunsetRunner and @SunsetRunner. 

I thank you for the time you took to share your thoughts with us.

If there's anything else I can do for you, please feel free to reply.

[SKkid]

Is there still not a fix for the NOTIFICATIONS WITH A RED DOT, :red_circle: that WON’T DELET?

[SunsetRunner]

As far as I know, there is not. Frustrating isn’t it?!
--
Maureen H

[SKkid]

Sure is how hard can a fix be?
--
Bye, Janice

[SunsetRunner]

My fix is by ignoring their app for long periods of times!

[SunsetRunner]

I would think it would be easy, apparently not.
--
Maureen H

[GraceGFitbit]

Hey there @SunsetRunner, @SKkid and @SunsetRunner. Many thanks for getting back to us and for taking the time to update this thread.

I would like to know if you have tried the solution proposed in this post?

Give it a shot and let me know if that works. Have a nice weekend! 

[SKkid]

Yes I have several times no luck.
--
Bye, Janice