08-22-2016
16:45
- last edited on
02-27-2019
18:46
by
DavideFitbit
08-22-2016
16:45
- last edited on
02-27-2019
18:46
by
DavideFitbit
Says I did over 100 floors I didn't even do 25 that day
Moderator edit: subject updated for clarity
08-22-2016 17:03
08-22-2016 17:03
Welcome to the forums @Buffalo618
In case you missed it at the top of the page, from Fitbit:
"We’re aware that some badges have been awarded incorrectly. Thanks for your patience while we work to fix this. Read more"
08-25-2016 05:41
08-25-2016 05:41
Welcome to the Community @Buffalo618 and @Odyssey13 thanks for stopping by and for the information. Your tracker may give you credit for extra floors for a variety of reasons. Occasionally your tracker may detect pressure changes unrelated to elevation gains, such as a gust of wind, weather change, or opening a door. Exposure to excess moisture can also result in extra floors being counted. This happens if the pathway to the altimeter on the back of your tracker becomes temporarily blocked with sweat or water. I recommend restarting your Blaze and test it during the day.
Let me know the outcome.
03-15-2017 12:23
03-15-2017 12:23
When I take my Blaze out of the bezel (because I work on machines - don't want it to get scratched) and put it in my pocket, it counts floors at an alarming rate. Now I suspect that it is not counting steps correctly. What's up with that?
03-15-2017 12:32
03-15-2017 12:32
Hello and welcome to the forums @kawarthacottage
I have the Blaze and on very windy days, like today, it registers flights of stairs that were never taken. The other month, it gave me eight flights and once the wind died down, it adjusted itself and removed them.
Are you seeing more flights of stairs recorded when it's in your pocket?
03-16-2017 08:14 - edited 03-16-2017 08:23
03-16-2017 08:14 - edited 03-16-2017 08:23
Yes, yesterday when I put my Blaze in my pocket I was given 38 bonus floors (I did not climb any stairs during that time). I don't believe it is taking an accurate record of steps and heart rate either. I guess that is to be expected since it's not on my wrist but the floors thing makes no sense - there is no difference in atmospheric pressure or altitude. Maybe I don't fully understand how FITBIT calculates floors.
03-16-2017 08:30
03-16-2017 08:30
@kawarthacottagedid you see the post above from moderator @AlejandraFitbit on restarting your Fitbit? Give that a try.