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Message notifications on Blaze

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‎01-18-2016 09:14 - last edited on ‎02-08-2016 11:44 by Moderator Alum

‎01-18-2016 09:14 - last edited on ‎02-08-2016 11:44 by Moderator Alum

Hi everyone! Just two quick questions about the Blaze's notifications system:

 

1) From my understand, "text message notifications" on the Surge are limited to SMS messages, meaning iMessages between iPhones do not show up on the device. Is this also true for the Blaze? Almost all of my contacts that I text on my iPhone 6 are also iPhone users, so all of their texts are iMessages. Will none of these show up on the Blaze? 

 

2) From my understand, the Surge only shows single most recent text message, as in if you miss a text notification, a newer text will erase the old notifcation. Is this also true for the Blaze, or will it be possible to view all of the unread notifications from texts? 

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3 BEST ANSWERS

Accepted Solutions

‎01-18-2016 11:37

‎01-18-2016 11:37

I'm not sure about the Blaze, but both statements above are incorrect about the Surge. I definitely get iMessage alerts. Also, you can go back on another screen and read all messages from the previous 24 hours. After 24 hours, they are automatically deleted however.

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Best Answer

‎01-19-2016 08:27

In response to Nolander

‎01-19-2016 08:27

@Nolander Thanks for the assist!

 

@dwang953 The above is correct- the Blaze currently holds on the most notifications you get throughout the day, resetting at midnight. On my phone now, I have all of my text messages, missed call notifications, and a few calendar reminders for the day (it's been a long week so far). Robot Happy

 

Once you pass that midnight barrier, they will clear out, and you'll start all over again. iMessage works fine for me, as does SMS. I know that WhatsApp works for certain Android phones as well!

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?

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‎04-04-2016 09:24

In response to MrsStorm

‎04-04-2016 09:24

@MrsStorm wrote:

Hello. I am hoping that someone can assist me. I'm sorry If I missed an existing response to my question, but would appreciate help. I have the BLAZE, a Galaxy Note 4 and utilize the messages+ app thru Verizon cellular service. I have not been able to read any sms on my Blaze; only receive the notification and the name of the person. I've tried to tap, double tap, push the buttons on the Blaze, etc. But nothing allows me to read any sms. I also closed my texting pop-up windows on my phone because the manual for the Blaze indicated that if the sms app is open you won't get it. I have all my notifications turned on, I'm paired and connected. Please help...or should I give up, sell this and buy a smart watch? Okay, I know that's drastic, but I think I'm beginning to feel slightly flustered. In advance, I thank you for your time and any support you can provide.

Even though Messages+ is an option to select from the Fitbit app, you will not receive anything other than the notifications if you continue to use it. You'll need to revert to the native app, Messages, in order to read the texts. Many people like the Textra app because of its customability, but most people also find that with Textra they receive multiple copies of the same text every time (which is what happened in my case). Since switching to the Messages app, I have not had any problems reading texts.

Note that if you receive multiple texts from the same person before you can read the first one, you will likely just get a notification that you have X-number of messages and won't be able to read them. This is not a Fitbit reaction, but rather the way Android pushes the notifications in those circumstances.

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90 REPLIES 90

‎01-18-2016 11:37

‎01-18-2016 11:37

I'm not sure about the Blaze, but both statements above are incorrect about the Surge. I definitely get iMessage alerts. Also, you can go back on another screen and read all messages from the previous 24 hours. After 24 hours, they are automatically deleted however.
Best Answer

‎01-18-2016 12:17

‎01-18-2016 12:17

Actually, I think the Surge only holds on to your 20 newest messages from the last 24 hours.
Best Answer

‎01-19-2016 08:27

In response to Nolander

‎01-19-2016 08:27

@Nolander Thanks for the assist!

 

@dwang953 The above is correct- the Blaze currently holds on the most notifications you get throughout the day, resetting at midnight. On my phone now, I have all of my text messages, missed call notifications, and a few calendar reminders for the day (it's been a long week so far). Robot Happy

 

Once you pass that midnight barrier, they will clear out, and you'll start all over again. iMessage works fine for me, as does SMS. I know that WhatsApp works for certain Android phones as well!

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?
Best Answer

‎02-08-2016 11:09 - edited ‎02-08-2016 11:11

‎02-08-2016 11:09 - edited ‎02-08-2016 11:11

Does Fitbit Blaze allow notifications from third party apps such as whatapp, facebook messanger?

Best Answer

‎02-08-2016 11:42

In response to Hitz

‎02-08-2016 11:42

@Hitz For the time being, the messages feature on Blaze is limited to SMS (iMessage for iOS included), though WhatsApp should be supported on Android. As a reminder, only one of these messaging applications will work at a time, so use wisely. 

 

From what I understand, WhatsApp is not supported for iPhones (iOS).

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?
Best Answer

‎02-27-2016 12:05

‎02-27-2016 12:05

Good I think so too!
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0 Votes

‎02-27-2016 21:43

In response to Hitz

‎02-27-2016 21:43

@Hitz I saw options for them when i enabled messages to come through. i have a third party app for my text messaging and it showed up.

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0 Votes

‎03-01-2016 12:49

In response to EmersonFitbit

‎03-01-2016 12:49

I am having problems with my notifications.  I have received a few phone calls since I received my Blaze.  I am notified, but once the notification stops it is not on the notifications list.  All I see when I swipe up is All Caught Up No notifications.  Can you help.  Thanks

Best Answer

‎03-02-2016 11:06

In response to Visualtps

‎03-02-2016 11:06

My Blaze ins't notifying me will vibration or message for text, mail or phone.  All notifications on both Blaze and iPhone are enalbed.  Help......

Best Answer

‎03-02-2016 11:32

In response to EmersonFitbit

‎03-02-2016 11:32

Is it possible to delete just one text message without using the clear all function?.

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0 Votes

‎03-02-2016 11:32

In response to EmersonFitbit

‎03-02-2016 11:32

Is it possible to delete just one text message without using the clear all function?

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0 Votes

‎03-02-2016 14:33

In response to Nancy625

‎03-02-2016 14:33

Sure, @Nancy625! Just swipe that notification to the right!

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?
Best Answer

‎03-02-2016 17:58

‎03-02-2016 17:58

Hello there! I have an android phone, I get text notifications but they only say who the message is from and not what the content of the message is. I have searched my phone and app settings for both fitbit and Messages/messages +. Can you help?

Best Answer

‎03-03-2016 09:39

In response to Nancy625

‎03-03-2016 09:39

Nancy:

 

All you need to do is 'swipe' that one message to the right to delete it.  

Best Answer

‎03-03-2016 09:43

In response to Cooperdf

‎03-03-2016 09:43

Awesome!  thank you

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0 Votes

‎03-03-2016 16:02

‎03-03-2016 16:02

Surge has ten last messages and can read I message or text no picture message
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0 Votes

‎03-04-2016 13:11 - edited ‎03-04-2016 14:54

In response to JaydeEyes

‎03-04-2016 13:11 - edited ‎03-04-2016 14:54

By viewing other posts, I have found out that the problem in my case was that I was using Message+ on my Galaxy. After changing to the default Messages app, my texts are coming through now! 

 

Settings - Applications - Messages - Defaul messaging app

 

Don't forget to go back into the FitBit app and change it from Message+ to Messages.

Best Answer

‎03-04-2016 13:12

In response to JaydeEyes

‎03-04-2016 13:12

I am having the same issue. Please help...

Best Answer

‎03-05-2016 09:45

In response to aheller

‎03-05-2016 09:45

hey @EmersonFitbit, I see you said iMessage works fine. I currently get alerts for phone calls and calendars...but iMessages are not coming through. I do have text message enabled, and it seems strange I don't get them since all other notifications are working.

 

Any ideas?

Best Answer