help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Music & Notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2018 12:22

‎01-24-2018 12:22

I have a Fitbit Blaze and an iPhone X. The music and notifications used to come through on my old phone, an iPhone 6 Plus. However, on the X I no longer receive notifications or am able to control my music. I’ve read on the site that the X is compatible, and so is Spotify. The setting to continuously sync is on. I’ve turned it off and then back on trying to fix this problem but it didn’t work. Can someone provide a possible solution? 

Best Answer
0 Votes
1 REPLY 1

‎01-26-2018 03:12

‎01-26-2018 03:12

A warm welcome to the Community @Tararkibe.

 

Thanks for troubleshooting this by yourself. If you are having issues with your notifications, I recommend taking a look at the My Tracker isn't receiving notifications (iOS Fitbit app) post and follow the instructions provided there. And about the music control, here you will be find instructions to follow.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer