New Blaze, no notifications

[Jweaver2310]

Just received my Blaze and I can't any messages or any notifications to show up anyone else having this issue? I have a Verzion phone and they use message + as there messager.

[marsol]

I also am no longer receiving text messages. Was working fine for about two weeks and now noting. Have tried everything rebooting, turning blaze off and on again, turning Bluetooth off and on Again I have an Akiva David Solomon zenfone 2 it isn't on list but was still working at first. Wrote to support they were useless

[AlejandraFitbit]

Hello all, I hope you are doing fine!  If you are having problems with your notifications, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) and @SantiR's instructions in the Not receiving notifications on your iOS deceive?.

Let me know how it goes. 

[marsol]

Thanks for your reply. I did try everything that was suggests and unfortunately nothing worked. I'm frustrated because everything worked perfectly at the beginning. Thanks for your help
Sent from my iPad

[CHEEZZWHIZZ]

HTC 10. My blaze was getting notifications but now I cant

[Rich_Laue]

@marsol and @CHEEZZWHIZZ I'm assuming that both of you or running android, iand notifacations enabled on the app has been checked. 

So the first thing to do is swipe down on the phones notifacstion bar, your looking for the message "fitbit notifacations are running". Next make sure notifacations are enabled on the Blaze, you'll find this on the music screem. 

Two weeks ago i had problems with notifacation and found the connected GPS also didn't work. The GPS uses the same part of the app as notifacations. I brought up the running apps, killed Fitbit and everything started working.. Yes i know, it makes no sense. 

Also check sounds and notifacations in the phones srttings., some android versions have an option to allow on lock screen. 

Trying to think of the not normal things.. 

[marsol]

Solved! I was checking my settings again on my phone and for some reason the Fitbit app was checked blocked!!! So I unchecked it and it's working.

Sent from my iPad

[Munchkin619]

i had the same frustration in the beginning. 

1. do you ever turn off your Location? 

2. is  Blaze Classic connected to your phone? 

3. Restart tracker by the hard reset method (hold down left button and bottom right button) 

[Azhar_Khan]

All notification are working except message on my tracker, i m using Iphone 5s and yes it is compatible to the multiple notification. I Tried many things like checking notification status in phone, app and tracker (all on), switch off and on few times but none of them resolve my problem. please help

[kazrock]

Had to return mine for a new one, New one works fine,

[auntieyo]

Go to message settings and turn on preview texts

[auntieyo]

I have Note 5.....you have to go into message settings and turn on preview texts

[Leena86]

Changing your setting to Preview does work. If you have a Galaxy you will go into messaging just as you would to send a text. Then click on your menu button(bottom left by home button). In the setting you will then need to click on Notifications then check the box that says preview message. This fixed my problem of not seeing message content.

[auntieyo]

Yes ma'am is sure does. Thank you 


Sent via the Samsung Galaxy Note5, an AT&T 4G LTE smartphone

[Jlstarkey]

Hello!  I'm having similar issues.  I've tried everything.  My Verizon iPhone 6s is paired with the Blaze.  Bluetooth is on. I've even went as far as forgetting the device in my Bluetooth and removing the device from the Fitbit app.  Please help!!!

[auntieyo]

I have a Galaxy Note 5 and I had to go to text message settings and turn on " preview text messages"


Sent via the Samsung Galaxy Note5, an AT&T 4G LTE smartphone

[Leena86]

Mine goes in and out all the time. Sometimes it works sometimes it dosent.
The only thing I have found that helps is going into the app and turning
off the notifications then back on. If that dosent work I restart my phone
and repeat the same process with turning notifications off and on. Then hit
the button to test notifications.

[mjgear23]

So if my phone is not compatible then do you recommend replacing my phone?

[3ncode]

I was suffering an issue with my new Blaze causing no notifications to show up (but calls to work). Reading this thread provided no working fixes until I looked at the troubleshooting information for the "Fit Notifications (for Fitbit)" app noted earlier in the thread. It states the following:

"2. Due to the new "Do not disturb" features of Android 6.0, if you use "do not disturb" mode (also called silent mode) then you will not receive notifications on your Fitbit device as Android disables notification forwarding. To avoid this issue manually, you have to change the notifications priority for Fit Notifications app. Instructions are provided in the app to fix this."

This was my issue. My phone is almost always in DND mode and this was stopping the notifications showing on my fitbit despite them showing on my phones homescreen. Not sure how useful this will be but hopefully there are other people with the same issue that this information will help.

[dougdes]

I am again, having Issues with my Blaze and new iPhone 7.  

I have dixed rhis this twice before however, it will not work now!

[magelshof6849]

 Blake refuses connection Huawei p 8 licht. What's the problem?