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No phone notifications

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‎12-26-2016 12:47

‎12-26-2016 12:47

I just got a fitbit blaze for Xmas. I have it set up and the app on my phone. I have it turned on for notifications, but I am not getting any phone notifications. No text or call notifications at all. IDK what step I missed. Can someone help?

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‎12-27-2016 08:22 - edited ‎12-27-2016 08:23

‎12-27-2016 08:22 - edited ‎12-27-2016 08:23

 

Is the device you are trying to sync to a supported device?

iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf

 

Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf

 

Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf

 

After you enabled notifications did you go to the next screen to choose the app for each type of notification?

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‎12-28-2016 04:57

‎12-28-2016 04:57

It's great to welcome you to the Community @KimVT and @SunsetRunner thanks for stopping by.

 

As suggested, please check if your phone is a compatible mobile device. If it is, I recommend following these instructions:

 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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