Not receiving email notifications on Fitbit Blaze from iOS device

[MinsuSam]

Hi there,

Anyone facing an issue of not receiving email notification on Fitbit Blaze from iOS devices. Call, TXT and Fitbit nofications are working fine. I done all trouble shooting techniques suggested in the Fitbit support community, but nothing helped. I had a chat with the support team, but it ended up with a very inappropriate response

" Our team is aware of this and we'll continue to monitor the situation. We've done all possible troubleshooting to help fix the issue.  We apologized for the inconvenience. We may not be able to provide a fix in the immediate future but we're always working to improve our products.."

Kindly suggest if any FIX available. 

TIA

Sam

[AlvaroFitbit]

@MinsuSam A warm welcome to our Community! Sorry for the late reply.

Let me help you with your notifications and thank you for taking the time to troubleshoot this issue with Support. Lets start by refreshing the link between your phone and your device. After this please retry the suggestions in our help site.

Let me know how it goes.

[Castlefamily]

I am also having issues with receiving text messages! I have done all types of troubleshooting! Is this something that is an issue overall with the new update? 

[MinsuSam]

@Castlefamily 

Hi,

i am am not sure whether it’s after update or not. I too done all sorts of troubleshooting techniques.. The issue is only with my email notifications, rest all notifications works well.

Thanks

[MinsuSam]

@AlvaroFitbit 

I done all the troubleshooting techniques mentioned.. But it doesn’t helped to fix my email notification issue.

 Thanks