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Not receiving notifications

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I can't begin to tell you how frustrated I am.  Ever since my Blaze upgraded the software, around a month ago, I have been having problems.  I can get text message notifications to work once in a while, and I even got the call notification working a couple of times, but then, it just stops working.  Once in a while, I will receive call, and when I am on the phone, talking to the person, or if I rejected the call, about 30 seconds later, my Blaze will start buzzing, and say I have a call.  I am ready to take a hammer to this thing.  Certainly not worth the $200 I paid for it.

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Welcome to the Forums @cindymac48. First, I recommend checking if your phone is a compatible mobile device. If it is and you have an Android phone, follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post, if you have an iOS device follow the instructions provide in the My Tracker isn't receiving notifications (iOS Fitbit app) post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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