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Notifications being received on two Blazes

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‎10-30-2016 14:19

‎10-30-2016 14:19

Both my daughter and I have a BLAZE. She has my old one. However, we are both receiving my message notifications. I only receive mine but she receives both hers and mine.

She has set up her own account and resynced her BLAZE.

Any help would be appreciated, I really don't want her reading all my messages.

Thank you
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‎10-30-2016 16:23

In response to Timilly

‎10-30-2016 16:23

@Timilly  Make sure on your phone, under bluetooth settings, you tell it to "Forget this Device" on her blaze as it may still be paired to your phone.

 

Maybe that will help you~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎10-30-2016 14:23

‎10-30-2016 14:23

I have also checked that she is not receiving my messages on her iPhone via message settings. This is all set up correctly.
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‎10-30-2016 16:23

In response to Timilly

‎10-30-2016 16:23

@Timilly  Make sure on your phone, under bluetooth settings, you tell it to "Forget this Device" on her blaze as it may still be paired to your phone.

 

Maybe that will help you~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer

‎10-31-2016 06:43

In response to Kmransom123

‎10-31-2016 06:43

Hi @Timilly. Good to see you around! 🙂

 

Whenever you set up your tracker and enable notifications, it creates a bond with the device you're linking it with so as @Kmransom123 said, this is easy to fix by following the great advice he gave.

 

Let us knwo how it goes!

Ferdin | Community Moderator, Fitbit

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