10-30-2016 14:19
10-30-2016 14:19
Answered! Go to the Best Answer.
Best Answer10-30-2016 16:23
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
10-30-2016 16:23
@Timilly Make sure on your phone, under bluetooth settings, you tell it to "Forget this Device" on her blaze as it may still be paired to your phone.
Maybe that will help you~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
10-30-2016 14:23
10-30-2016 14:23
Best Answer10-30-2016 16:23
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
10-30-2016 16:23
@Timilly Make sure on your phone, under bluetooth settings, you tell it to "Forget this Device" on her blaze as it may still be paired to your phone.
Maybe that will help you~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
10-31-2016
06:43
- last edited on
08-08-2025
07:48
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-31-2016
06:43
- last edited on
08-08-2025
07:48
by
MarreFitbit
Hi @Timilly. Good to see you around! 🙂
Whenever you set up your tracker and enable notifications, it creates a bond with the device you're linking it with so as @Kmransom123 said, this is easy to fix by following the great advice he gave.
Let us knwo how it goes!
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Best Answer