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Re: Flickering Screen

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Hey everyone, thanks for letting us know about those flickering screens. 

 

We apologize for the inconvenicence, but are happy to help out. If you are experiencing screen display abnormalities, please reach out to our Support Team here for help. We're happy to take a look at your tracker and help out!

 

Be sure to keep this thread posted about your case!

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?

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126 REPLIES 126
@JosephKerollos wrote:

Contacted Tech Support. Fixed the issue by a quick restart in 10 min! Good Job Guys!


I was packing up my Blaze to return it to Costco; then I read these comments.  Mine was not new; I've had it about 9 months.  Woke up three days ago to find it flickering. I tried letting it die and then recharge - still flickered. Next I tried changing the clock face - still flickered. I tried reset and still nothing happened. After reading some of the comments, I did the reset again; this time holding the buttons longer - waiting until the Fitbit logo appeared. That immediately resolved the problem, but it still does not turn on with flick of wrist.  I'll check another discussion area to see if there is a fix for that.

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Have you tried a hard reset by pressing left button and bottom right at the
same time until the fit bit logo comes up and you feel a vibration in the
device?
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Yes, I did the hard reset and it fixed the problem. I had tried resetting
before, but nothing happened. After reading some of the posts in this
forum, I realized that I had not waited long enough for the FitBit logo to
come up. However the hard reset did not fix the problem of the screen not
waking up with wrist movement.

Bamacass
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I swear I'm going to give up and get an Apple Watch. My Fitbit blaze from work is now flickering. Had never been wet and I've had it less than a year. 

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@Lboogie61 Sorry to hear you've come across some issues with your Blaze. If you haven't already, please give your Blaze a restart. If that doesn't work, please let me know and I can connect you with our Support team for help. 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

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I had not had a problem before either. It's working fine after the reset.
Just be sure and hold the reset buttons until your Blaze vibrates and the
Fitbit logo appears.
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Me too. It’s very disappointing. Fitbit doesn’t seem to be being v transparent about this fault. 

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The reset worked for me 😁😁

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Hi Fitbit, my Blaze is nearly 2 years old, the battery ran flat 2 days ago and ever since it has been flickering between screens and wont let me use my workouts as it pauses and stops and exits out, the screen constantly flickering is making the battery run out very fast and may have been the reason it went flat as I never let that happen. I have removed it from account, uninstalled app re-reinstalled, and resynced, restarted a few times but it is still glitching. I know it is a nearly a couple years old and apart from not syncing my runs a few months ago (customer support helped me with this and it had appeared to solve the problem) I have had nothing to complain about. I love my fitbit Blaze, is there anything that can be done or has it reached its life span? Any help will be greatly appreciated.

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You could try the two button restart, or if you can navagatenato the settings menu .try a shutdown. 

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Hello, thankyou for the suggestions and yes I had tried all of those, working with Fitbit support now to see what can be done.
Cheers

Get Outlook for Android
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My screen flickering continuously even after changing sreenface, battery full, reset the device and remains same. 

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Contact Fitbit.

Eric
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I had the same problem.  I contacted Fitbit and they set into motion verification and, subsequently, replacement processes...

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My Fitbit blaze screen is flickering since last two days. I tried to solve
the problem by charging battery to full, changed the clock screen but of no
help.
However all parameters r working normally.screen is dim.
So please let me know your day.
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Hey @PACURN, thanks, this was helpful. I did the hard reset and now it works fine.

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You're welcome. I still have my Blaze and the problem never returned.
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We went to settings and did a shutdown. When we restarted the Blaze it worked normally. Resetting it did not work, only performing the shutdown.

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Where exactly is the answer to this question? I’ve clicked through the links and am directed to the general Support page with structure set questions.

How to stop Inspire HR screen constantly flickering and chewing up battery? 

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Only had my Fitbit a few weeks but screen started flickering, contacted Fitbit who told me to reset it. Worked for about an hour but back tk flickering again! Very annoyed feel a bit ripped off to be honest as this is obviously a huge problem that’s known about but the Luxe is still being sold 

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