Screen cracked!

[juraj5112]

Hello, I got Fitbit Blaze as a birthday gift from my girlfriend three weeks ago. I was so happy when I found out that I will get them. All the time I took care of them but today morning after I was sleeping with blaze on my hand I found the screen cracked! I am very disappointed because I have had Charge HR for 14 months before and I had absolutely no problems with it all the time and it had only plastic screen and Blaze should have gorilla glass. What is wrong with my Blaze?? 

[TrackerF16]

or allow us to purchase a refurbished pebble at a reduced price, sorta like the ones that can be found on certain auction sites..

but thats none of my business

[LiliyaFitbit]

It's great to see you around @jaskas , @BigMikeBig, @4WallHB, @TrackerF16 and @Rich_Laue ! I am sorry for the late response. 

@jaskas I appreciate your feedback and understand your position. We're constantly working on improving our devices and user experiences. Each case is reviewed individually and the troubleshooting and solution that's being provided is based on the Fitbit Warranty.

@Rich_Laue thank you for stopping by and for your input!

@4WallHB , @BigMikeBig and @TrackerF16 thank you for your feedback as it helps us to keep improving. We are working to keep the Community a friendly, informative, and fun environment for everyone. I recommend checking Community Guidelines so that you know what to expect and what is expected of you when you're here.

Keep on visiting the forums!