03-17-2017 12:42 - edited 03-17-2017 12:44
03-17-2017 12:42 - edited 03-17-2017 12:44
Having the issue where my distance is 20% higher than my wife's charge 2 on the same walks, noticed when looking back at my map it shows as spiked lines, almost as if I have walked to and fro, I have been sent a replacement blaze so I know it's not this, any ideas, I'm on iPhone 7, iOS 10.2.1, connecting blaze to my phone via GPS, thanksSpiked map
Best Answer
03-17-2017
16:19
- last edited on
12-03-2025
09:28
by
MarreFitbit
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03-17-2017
16:19
- last edited on
12-03-2025
09:28
by
MarreFitbit
It's great to have you here @spike290166! Thanks for the details you've mentioned as well for the screenshot. In this case, I would like you to make sure that you're following this connected GPS procedure. After this, restart your Blaze and reboot the Fitbit app.
Additionally, you may want to check this article how accurate is GPS? to learn some things that may affect the accuracy of the data.
Hope this helps. Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer03-17-2017 19:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-17-2017 19:23
For me this has more to do with how heavy the cloud cover is, or how much memory in the phone is free.
Things that have helped me.
-Swipe unused preloaded programs out of memory.
-Restart the phone, Android phones need this done once a week to free up locked unused memory.
03-18-2017 01:48
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-18-2017 01:48
@Rich_Laue cloud cover does not affect GPS signals. That is the way they are designed!
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer