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charging troubles

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‎04-04-2016 13:41

‎04-04-2016 13:41

my blaze died and now will not charge, screen is black. HELP
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‎04-04-2016 14:23

‎04-04-2016 14:23

Hi aburdick130,

 

sorry to hear about that charging problem.

If your Blaze turned off due to an empty battery please check if your Blaze is seated correctly in it's charging cradle. Next I'd suggest trying another USB power supply.

If that won't work or if your Blaze died while the battery had remaining power, I'd suggest contacting Fitbit Support.

 

Regards

Stefan

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎04-07-2016 06:19

In response to Talahthas

‎04-07-2016 06:19

Hello @aburdick130 welcome to the Fitbit Community! 🙂 Did you try the troubleshoot suggested by @Talahthas?  Did you try to restart your Blaze? 

 

I'll be around if you have any questions! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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