09-03-2018 17:48
09-03-2018 17:48
I have had six Fitbit devices. In my experience, and from what I’m reading, the average life expectancy of a device is one year. I’m sure this is planned, but I’m sick of it. I will be moving my business elsewhere for my next fitness device. As soon as my Blaze dies, which I’m assuming will be any day now, I’m done wasting my money. Anyone have another brand they love?
07-22-2020 17:19 - last edited on 08-09-2020 20:40 by LiliyaFitbit
07-22-2020 17:19 - last edited on 08-09-2020 20:40 by LiliyaFitbit
I can see why you feel that way. Mine just died, but customer service is
replacing it although it’s out of warranty. So, I do feel lucky.
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Moderator edit: personal info removed
07-23-2020 18:36
07-23-2020 18:36
I'm done with fitbit.
Last one lasted a
07-24-2020 10:03
07-24-2020 10:03
I, too, have had a FITBIT Blaze since mid-July 2016. I have had a great experience with it, but now, despite efforts to clean the back as directed by Fitbit help line, it no longer registers my sleep stages in full. I will try one more time with the help line. I don't know if anyone else has had this problem...
07-24-2020 11:32
07-24-2020 11:32
They average 1 to 2 years max, and that’s following all the battery charging advice of running fully flat and fully charging through a secondary device. Really not good enough for the money!
07-24-2020 11:35 - last edited on 08-09-2020 20:40 by LiliyaFitbit
07-24-2020 11:35 - last edited on 08-09-2020 20:40 by LiliyaFitbit
Fitbit really needs to come out with a replaceable battery.
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Moderator edit: personal info removed
07-24-2020 11:43
07-24-2020 11:43
I mean my Versa was what, $120 new? Even if it only lasted a year that's ~ $10 per month. Two years, $5 per month. I would understand if it was an Apple or Samsung that cost $300+ being upset if it broke after a year or 2, but it really is a good deal given the price.
07-24-2020 12:17
07-24-2020 12:17
07-24-2020 14:15
07-24-2020 14:15
07-24-2020 15:43
07-24-2020 15:43
07-24-2020 17:58
07-24-2020 17:58
07-24-2020 23:31
07-24-2020 23:31
We clearly have a very different view on the value of money and quality! Personally I think throwaway tech is something that we really need to stop producing.
07-25-2020 05:08 - edited 07-25-2020 05:11
07-25-2020 05:08 - edited 07-25-2020 05:11
I really doubt our views on these things differ that much. I strongly believe in using technology for as long as is feasibly possible. I have a 9 year old laptop (Asus U36) that I've repaired and replaced parts in myself. Prior to my current car I drove a 1994 Toyota Camry with 200,000 miles on it for 19 years. I now drive a ~10 year old Highlander that I will keep at least as long. I have a three year old phone that replaced a 4-5 year old phone. I avoid buying connected IoT, other home automation things, or products that are unnecessarily abandoned by their companies before their useful life expires (looking at you Sonos). I am also a strong advocate for Right to Repair Legislation in my state. BUT. Wearables are made to be worn. As such they are exposed to constant wear and tear, incidental damage whenever we accidentally knock our arms or hands into things, exposure to the elements including corrosive effects from rain or swimming in the ocean, and are expected to be on constantly. No piece of electronics is going to survive that kind of abuse for very long. I do fault Fitbit for not being more easily serviceable and repairable, but I also understand the material engineering tradeoff for having it be as resilient as it is. And regarding money, I don't think being willing to pay $5-10 a month for this kind of data makes me not value money? If you think about it as a subscription service then it's one of the cheapest I subscribe to. I think I pay more for razor blades, and I don't think that makes me Scrooge McDuck.
07-25-2020 05:50
07-25-2020 05:50
07-25-2020 06:26
07-25-2020 06:26
Nope, not buying it! I don’t submerge it, I don’t wack it into stuff, it’s not got a single mark on it, so none of the wearable Wear and tear shizzle is relevant! Top and tail is the battery’s just don’t cut the mustard, encouraging you to buy another and add to landfill. If I spend £100’s on anything I expect some longevity with it!
ive had 2 of these in three years and now this ones conking out too. Poor show fitbit!
07-25-2020 06:42
07-25-2020 06:42
Hey, you do whatever works for you, I'm just speaking from my experience 🙂 I suppose YMMV
07-25-2020 09:31 - last edited on 08-09-2020 20:41 by LiliyaFitbit
07-25-2020 09:31 - last edited on 08-09-2020 20:41 by LiliyaFitbit
The subscription model is a good way to think about it. Makes me rethink my
criticism of Fitbit. Still it would be nice to be able to change the
battery, so we can drive it into the ground, using your car analogy. I’m a
Scrooge too.
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Moderator edit: personal info removed
07-29-2020 07:18
07-29-2020 07:18
My Versa died within a year. Luckily I bought the 2 year plan but once the replacement dies I'm switching to a different brand
08-01-2020 20:22
08-01-2020 20:22
"Wearables are made to be worn. As such they are exposed to constant wear and tear, incidental damage whenever we accidentally knock our arms or hands into things, exposure to the elements including corrosive effects from rain or swimming in the ocean, and are expected to be on constantly. No piece of electronics is going to survive that kind of abuse for very long."
You don't think cellphones take just as much (or more) abuse on a regular basis? Apart from swimming in the ocean with my phone (which I wouldn't do with my smartwatch anyway) I see no difference in the wear and tear on other types of "small" technology currently available.
08-01-2020 22:54
08-01-2020 22:54
08-02-2020 09:56
08-02-2020 09:56