Charge 5 Firmware Update 1.188.58

[YojanaFitbit]

Announcing the release of Fitbit Firmware Update 1.188.58.

This update should now be available to all customers! If you have any difficulty updating, make sure you are following the directions in How do I update my Fitbit device?. If you choose to post about your issue, provide as many specific details as possible in your post so that we can assist you.

*Firmware releases are not distributed based on region or location and can reach anyone no matter where you reside. We do not recommend performing a factory reset to force the update to your device as your data will be lost and you may not get the update. Please be patient and wait until you see the update banner inside of the Fitbit app to begin the firmware download.

WHAT’S NEW AND FIXED

• This firmware release has general bug fixes.

Full release notes from previous updates can be found here.

HOW DO I UPDATE?

• Step by step instructions for updating your Charge 5 can be found here.
• If you run into any trouble updating, review these troubleshooting tips. 

[rockfruit]

The issue shows up after a few days, give us an update if it breaks after that or if it actually goes well a few weeks.

[GregtheBear]

Mine started out that was, then kept getting worse.  Now dies as soon as I take it off the charger

Wow Sounds like I should not update when I get my replacement

[Basitadam]

Why doesn't Fitbit send replacements with new firmware?

[Dashier]

The "official" release notes are a joke!

"

Version 1.88.58

This release includes bug fixes and improvements.

"
No kidding???

[ChrisHS]

I reluctantly bought a Charge 5 after my Charge 3 became dimmer and dimmer after a year and a half.  The choice was the best of a whole gamut of trackers and smart watches that I considered and the reason I kept with Fitbit was the app and battery life.  I would have bought the 4 but availability and price were factors.  My point is that after many years of owning Fitbits, I don’t update without checking the relevant forum and if my Fitbit is older than a year then I am on my own regarding replacement.  I don’t understand why I keep getting notifications to update when they know there are issues except that it works for the majority of owners and that Fitbit will take the flak for those it doesn’t.  Sad, but as long as people like me keep buying them they’ll keep issuing buggy updates.

[Kent-ka8qni]

After an Android update on Thursday, as well as a Fitbit update, my Charge 5 is paired and functioning well, fingers crossed. Thanks Fitbit for getting the fix completed.

[mchili]

which fitbit update was it? 

[Spikemeister]

Lol... You must be special, after android 13 update, and the 1.188.58 Fitbit firmware update I've seen nothing else, care to share the update info ?????

[oeposada]

Quick update. Still running my new replacement with old firmware version and battery life is awesome 7 days without charging.

[Spikemeister]

Ya, my charge 5 running on 1.188.58 and lasts 7+ days!!! Awesome... I won't be doing the android 13 until there's a fix for this communication  BT problem.... Not taking any chances!!! Bring on the Fitbit update!! 

[EleBo]

After the most recent Firmware upgrade (1.188.58), my Fitbit has become completely unusable: the battery lasts less than an hour just on stand-by and, in the last week, even just after charging the Fitbit is unresponsive and it requires forced restart two or three times before turning back on (and then the battery drains in minutes). Today it died within an hour of being fully charged and I can’t get it to restart even with the the 3xbutton restart.

The battery never lasted as long as it was meant to, actually much less (average 1-2 days instead of 5-6). I followed all the suggestions provided on the post to improve battery life and, though it was still pretty disappointing, I decided to keep it for a bit longer as I had read the post about a firmware upgrade which was meant to solve the battery drain issues that many customers were having. Unfortunately after the upgrade my Fitbit has become completely unusable as described above.

prior to buying this charge 5 I had a charge 2 for approx 4 years and it was much more reliable. I have requested a replacement under warranty and I am waiting to hear back.

[GregtheBear]

I have the same problem.  Try calling tech support.    I did that and after having me try some things. They sent me an email with a link to fill out to get a replacement.  Mine too is under warranty.  They processed the replacement the same day.  I am still waiting the replacement, but received an email that it is in the mail and should be here by the 10th.  Good luck

[Spikemeister]

So theyre actually writing off fitbuts because of a firmware issue????.....wow!!!!

[Steve_t100]

Definately not at this time. Later.

[barnabas7]

I did the update and it broke my watch

[barnabas7]

Did the update on January 7. HR is now not tracking, battery drains in less than an hour. Numerous tweets on twitter with similar issues.

BB

[JillianMK]

Mine died the first day within minutes of the update. Thought it was dead and gone. Two days later tried to reboot for the seventh time and it finally turned on but died within hours. It had turned the GPS on. But even with the GPS turned to Dynamic and it turned off for every exercise my battery life is half of what it was. Any responses from Fitbit?

[GregtheBear]

UPDATE ======

I received my replacement fitbit charge this afternoon.  I charged it and went through the process of starting it and attaching it to my account.  I got the message that it needed updated.  I thought earier that I would not do the update, but decided to chance it, since my fitbit is still under warranty.  I performed the update, which did take quite a while to download and install.  But now I am using the fitbit and it is holding at 96%.  I'll keep you informed how this works out for me

[helion]

1.88.58 bricked my Charge 5, and it's not the first time with Fitbit devices. It's been so many years, guys, it's well overdue for a QA department...

[helion]

It managed to turn itself on eventually. The home screen updates and wakes up, but the swiping functionality rarely works. It just does not respond most of the time. The battery dies within an hour. @YojanaFitbit, we need a hotfix firmware urgently, and you should not be bricking customer devices like this. Why is it taking so long?