Daily readiness not working

[SongMom]

Never used readiness score, didn’t even know it existed before the latest update. I thought it was new? Anyway, the app keeps saying to wear my device for seven more days. It’s definitely been more than seven days. I look at the data and I have no scores whatsoever. Do I need to turn something on somewhere? Or is this just not functional?

[CS2709]

It was nice while it lasted. 3 days now without a readiness score, and the detailed sleep insights are also gone. I now only get a generic "Awake, Restless, Asleep" but no breakdown of the sleep phases.

[Rvested]

Sleep and Readiness has been working just fine for passed month an a half.
Rich
Sent from my iPhone

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RiekoC, I know I’m late in responding but after following your instructions and clearing other data and waiting several days to accumulate data both sleep but more importantly daily readiness started working and has continued working just fine since early January. Thanks much. 

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Moderator edit - Merged messages

[RiekoC]

Hi @Rvested 

Thanks for your update. I'm glad to see that you're getting your Daily Readiness score. 👍

[jo777cat]

Hi I’m still trying to get readiness working for my charge 5. I was a premium member on an older android phone but it ended mid Feb. I couldn’t update my Fitbit App on my Android so I have now switched the app to my work phone an iPhone SE and I have reinstalled the app and updated it to version 4.37. Readiness still does show and instead my Fitbit prompts me to go back to premium  membership. But my understanding is the readiness is free to uk Fitbit members without having to take premium. Can you help at all? Thank you for reading. 

[ImagineXLS]

My daily readiness score stopped working March 4. I have a Pixel Watch 3 and Pixel 7 phone. The Fitbit app is on version 4.38. I've tried all solutions mentioned on this board, but still not working. 

[RiekoC]

Hello @ImagineXLS 

Are you also having issues with sleep or heart rate tracking? The Daily Readiness algorithm uses data from your sleep tracking. If you're having problems with sleep tracking, you won't get a Daily Readiness score.

[ImagineXLS]

No, sleep tracking is working fine. 

[Rvested]

If you followed the process to clear all data and then reboot the app, I found it takes several days to accumulate all necessary data to put out a readiness number. Hope this helps.
Rich
Sent from my iPhone

[ImagineXLS]

@Rvested - thanks for that tip. Since I did clear all data, I will report back after a few days.