Food logging not syncing

[ShridharKannan]

Past few days food logging not synced.

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It's now working fine after I uninstalled and installed.

[tory.castellano]

I have to do that EVERY time and it still won't sync. 

[DavideFitbit]

Welcome to the Fitbit Community forums, @ShridharKannan @tory.castellano.  

I appreciate all the details that you've provided about this issue with your calorie information. 

I understand how frustrating this can be and please know that all your comments are greatly appreciated. I've seen that other users have been experiencing this issue with their food logs and the information about calories not updating or syncing; this problem has been escalated to our team so they can look into it. The next Fitbit app version will bring a fix for this issue, so please wait until an update is available for your Fitbit app.

Thanks again for all the information provided about this. The team continues to work to improve the Fitbit experience and your feedback is a big part of that process. 

[kjfite]

When will this new version be issued.  This situation has been a problem for several weeks.  It is not appropriate to have a major feature not work for an extended time.  Please advise.

[DavideFitbit]

Welcome to the Fitbit Community forums, @kjfite. 

I appreciate all your feedback about this issue with the app. 

We know an update will be released soon, but unfortunately it's not possible to provide a specific time frame. Any updates about this will be shared in this thread. Thanks again for all your comments about this. 

See you around.