05-20-2022
00:45
- last edited on
06-07-2022
09:46
by
DavideFitbit
05-20-2022
00:45
- last edited on
06-07-2022
09:46
by
DavideFitbit
Past few days food logging not synced.
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It's now working fine after I uninstalled and installed.
05-25-2022 11:32
05-25-2022 11:32
I have to do that EVERY time and it still won't sync.
06-07-2022
09:45
- last edited on
11-22-2024
06:06
by
MarreFitbit
06-07-2022
09:45
- last edited on
11-22-2024
06:06
by
MarreFitbit
Welcome to the Fitbit Community forums, @ShridharKannan @tory.castellano.
I appreciate all the details that you've provided about this issue with your calorie information.
I understand how frustrating this can be and please know that all your comments are greatly appreciated. I've seen that other users have been experiencing this issue with their food logs and the information about calories not updating or syncing; this problem has been escalated to our team so they can look into it. The next Fitbit app version will bring a fix for this issue, so please wait until an update is available for your Fitbit app.
Thanks again for all the information provided about this. The team continues to work to improve the Fitbit experience and your feedback is a big part of that process.
06-07-2022 11:39
06-07-2022 11:39
When will this new version be issued. This situation has been a problem for several weeks. It is not appropriate to have a major feature not work for an extended time. Please advise.
06-09-2022
06:53
- last edited on
11-22-2024
05:57
by
MarreFitbit
06-09-2022
06:53
- last edited on
11-22-2024
05:57
by
MarreFitbit
Welcome to the Fitbit Community forums, @kjfite.
I appreciate all your feedback about this issue with the app.
We know an update will be released soon, but unfortunately it's not possible to provide a specific time frame. Any updates about this will be shared in this thread. Thanks again for all your comments about this.
See you around.