Upgraded to Charge5 but no data from charge3 for last 2 years!
how to connect to this?
Answered! Go to the Best Answer.
Best AnswerYour data is stored by your email/Fitbit ID. If you added the Charge 5 to the same account, your data should still be there. If you don't see your historic data, it probably means, you created a new account with a different email.
When you added the Charge 5, it should have noted you already had a Charge 3 connected and asked if you wanted to replace that. If it did not ask that, that means you created a new account.
Best AnswerYour data is stored by your email/Fitbit ID. If you added the Charge 5 to the same account, your data should still be there. If you don't see your historic data, it probably means, you created a new account with a different email.
When you added the Charge 5, it should have noted you already had a Charge 3 connected and asked if you wanted to replace that. If it did not ask that, that means you created a new account.
Best Answer
Best Answer