Charge 6 isn't syncing after latest updates .

[Wilksfarm]

My charge 6 isn't syncing after most recent updates. I wish Google would leave well enough alone. My charge 5 quit with a dead battery after updates. I'm ready to try something else. 

[Hiramabif]

Hi to all who have tried to help Hiramabif and his wife sync their Charge 6
fitbits to their Android, Samsung, A13 phones with the updated app, 4.28.2,
sorry to say has not worked for either one of us.

[BFinch343]

Same! I just bought a new charge 6 like 3 months ago because my charge 5 stopped working and now my charge 6 isn't working!! Ugh! 

[RiekoC]

Hello @Hiramabif & @BFinch343 

I've been tagging the Moderators to let them know that version 4.28.2 has not fixed the syncing issue. They are forwarding the information to support.

At this point, there isn't any troubleshooting we can recommend since the issue is on the Fitbit side.

[Wilksfarm]

Thanks for your interest in this.

[Tennis_pickle]

Thanks for the update. I hope this can be resolved soon.

[Tennis_pickle]

Thanks for contacting the moderators.
How will I find out if and when this issue is resolved?

[RiekoC]

Hello @Tennis_pickle 

I've been replying to & monitoring the various sync issue threads. As soon as I see a Moderator post with an update, I'll be reporting back and sharing the info.

[JeffreyGriff]

Hurray. I uninstalled fitbit app and downloaded latest version 3.9 just now, and success, my charge 6 has paired with my phone. Too early to say whether it will synch information with other apps, but at least the tracker is working again.

[Wilksfarm]

Yay, finally got an update that is working. I hope everyone else has a good
day!

[Mw-wick]

New version just out 4.28.3. Finally synced my samsung and charge 6.

[Wilksfarm]

Yay, hope you have a good day.

[BFinch343]

Yes I just tried it again and it is working! Thank goodness!!

[Wilksfarm]

Great!

[RiekoC]

Hello all,

Thank you for letting us know that you're able to sync again after installing the latest Android version, 4.28.3.

Like everyone else, I sure hope we don't have another widespread syncing issue like this again.