SpO2 no longer on my Charge 6

[DaPash]

Today SpO2 is no longer available on my Charge 6. When I go to check it says you need an app, but then says it is not available. It worked fine since September, so has this function been eliminated in a recent update?

[MarioSFitbit · Accepted solution]

Hi @DaPash ! Nice to see you around the forums.
Thank you for bringing this to my attention. I wanted to let you know that it has been escalated to our team, and they are working to implement a fix as quickly as possible.

I appreciate your feedback and apologize for any inconvenience this may cause. Furthermore, I'll update this thread as soon as I have more information.

[redrake]

My  Charge 6 spo2 tracker stopped working 2 days ago. When I try to reinstall it, I get a message saying it's unavailable.  What's the solution?

[RiekoC]

Hello @redrake 

Please see the Moderator's response. There is a bug on the Fitbit side that is affecting SpO2 readings and the team is already working on fixing the problem.

At this point, there isn't any troubleshooting steps that we can recommend since the issue is on the Fitbit side. I expect the fix will be rolled out in an app update. However, we don't know the timeline for when the fix will be rolled out.

[DaPash]

My Blood Oxygen reading is working properly again!

[DaPash]

My Blood Oxygen reading is working properly again! That was a quick fix.