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Bitmoji clock face not working

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‎09-07-2019 10:47 - last edited on ‎09-08-2019 17:47 by Fitbit Moderator

‎09-07-2019 10:47 - last edited on ‎09-08-2019 17:47 by Fitbit Moderator

I noticed this subject was closed as the 1.2.0 version had fixed the issue of delay in teleporting.  This unfortunately is not true.  I spent over an hour with fitbit with no solution. It gets hung up at 3% and/or it disconnects waiting for connection.  Just got the versa lite yesterday and have spent numerous hours trying to get this working, with and without fitbit support.  Hope you can help out.

 

Moderator edit: Subject for clarity 

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‎07-18-2022 10:25 - edited ‎07-18-2022 10:28

In response to LaceyAnne315

‎07-18-2022 10:25 - edited ‎07-18-2022 10:28

Hi everyone, and welcome to our new members.

 

Thanks for your reports, and the time taken while working on this matter. I'm sorry you've had this experience. Our team constantly works to improve our devices, services as well as the overall Fitbit experience, and the input we receive from our members is a big part of the process.

 

To prevent any confusion, I'm going to close this thread. However, if you're having this issue, I'd recommend checking and subscribing to this thread in order to receive future updates. Once again, I appreciate your feedback and rest assured it won't go unnoticed.

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