02-24-2021 06:30
02-24-2021 06:30
I bought the inspire 2 today and am new to fitbit. I want to sign up for the 1 year free premium trial but I know I will be very inactive for the next 1-2 months. Can I delay signing up for the year subscription until after this period of inactivity so that I can make the most of the features? Or must I sign up now or risk losing the free trial? Thank you!
02-25-2021 16:50
02-25-2021 16:50
@IsobelAsks Hi there. Great to hear you purchased a Fitbit Inspire 2.
If your tracker was purchased through Fitbit.com, the subscription is activated upon date of purchase. If it's purchased elsewhere you need to activate within 60 days of pairing.
Feel free to check out this article What should I know about Fitbit Premium?
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
02-26-2021 12:53
02-26-2021 12:53
Thank you, Silvia!
04-25-2021 01:29
04-25-2021 01:29
Can I delay the start of Premium?
I’ve placed a pre-order for the Luxe which isn’t due until June and took the six month free subscription as part of the deal. A lot of the features are more relevant when I get the Luxe - how do I delay the start of Premium to start when I get my new Fitbit?
04-27-2021 12:01
04-27-2021 12:01
@Dmj2810 Hi there. Thanks for the details mentioned.
If the subscription is already activated in your account, it's not possible to delay this membership. In the meantime, if you already have a Fitbit device, you could try the Premium workouts and Mindfulness sessions.
Learn more about it in this article What should I know about Fitbit Premium?
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.