10-31-2021
02:55
- last edited on
10-31-2021
10:02
by
CindyMFitbit
10-31-2021
02:55
- last edited on
10-31-2021
10:02
by
CindyMFitbit
Why is it so difficult to cancel my subscription I’ve tried to go through the steps of cancellation but it does not work!! I’m trying to cancel before I get charged so frustrating please cancel for me Fitbit???
Moderator Edit: Formatting
Best Answer10-31-2021 10:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-31-2021 10:10
Welcome to the Community Forums @Kellz77.
I appreciate the details shared in your post. I understand where you're coming from. I'd suggest checking this thread to confirm that you have followed the correct steps to cancel the subscription. If that doesn't help, it's recommended to get in touch with our Support team, so they can continue assisting you.
On a side note, I've moved your post to the Fitbit Premium board to keep our forums organized.
See you around.
Best Answer