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Get Fit Bingo not matching actual activity

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‎09-06-2020 16:31 - last edited on ‎09-19-2020 11:23 by Fitbit Moderator

‎09-06-2020 16:31 - last edited on ‎09-19-2020 11:23 by Fitbit Moderator

This is still not working right.  App is up to date.  Restarted app and phone.  I have over 25k over 10 miles.  Bingo registers 3.7.  There is an annoying glitch in the matrix. 

 

Moderator Edit: Clarified subject

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‎09-17-2020 02:30

‎09-17-2020 02:30

I started a couple of GetFit Bingo challenges and only in one the Bingo is not registering any stats, zero! It says the challenge will start in less than, and the challenge started many hours ago. 

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‎09-19-2020 11:27 - edited ‎09-19-2020 11:28

In response to Anacorazón

‎09-19-2020 11:27 - edited ‎09-19-2020 11:28

@Nanoke82 @Anacorazón A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I appreciate the troubleshooting tried prior to posting. Keep in mind that the data that will count in your Get fit Bingo Challenge is the one tracked by your Fitbit, if there are manually logged activities the step data on this won't count. 

 

As always make sure that you have the latest Fitbit app version and log out, force quit it and log back if you haven't done it. 

 

If you're still experiencing this please attach a screenshot of the data you're receiving in the challenge and the data showing on your Fitbit app. 

 

Looking forward to hearing back from you! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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