Get Fit Bingo trial not syncing or disappearing

[jpzoo]

I just want to point out to the Fitbit community there is a new challenge listed under Premium Challenges titled Get Fit Bingo. Currently it is a trial version.

I discovered Get Fit Bingo when one of my Fitbit friends invited me to the challenge. 

I really like the format as it pushes one to complete specific goals within the game in order to win Bingo

I hope this does not end up as a Premium member only challenge meaning I have to pay $80 fee just to have this challenge added. Yes I am aware of the other Premium benefits included in this fee, but so far not impressed enough to join. 

It would be nice if this will be offered for ALL Fitbit wearers as I have been wanting additional challenges to be added. I am bored with the same old stuff

I hope others who have discovered this new challenge will feel the same way

Moderator edit: Updated subject for clarity

[Kapustk911]

I’m having this same issue! Did they ever get back to you in a fix?

[amvoll23]

No

[Saraya1uk]

Nope! It’s a shame because it looks like it could be fun if it just worked properly! 

[SilviaFitbit]

Hey everyone! Thank you for the detailed information shared. 

I truly appreciate the reports posted. I've shared this information with my team and they are already investigating it. 

Your patience and understanding while this gets resolved is appreciated. 

[Crazypep]

Its fun when it works. It has some bugs

[Dbw1000]

Bingo Issue is still not fixed.   I did a 20 mile bike ride this morning and bingo does not show any increase since before I started.  

[Yayclouds]

How do we report a bug? I tried online chat this morning and was told the case was being sent to the "team" that deals with Premium features. Over half the time we try to play bingo it never actually starts. It always says "starts in less than one hour."

[Su-z-q]

Hi Matt, I’m still having issues where any new challenges (Fitbit bingo) are not picking up any activity. I’m a premium member (on a 3 month trial) and it’s frustrating to have stopped working.  No one on the challenges can synch their activity to their challenge. All challenges say “starting in less than one hour” even after the commencement date. Is this known and is there an eta?  As a software tester myself by trade, it’s driving me a bit nuts. 

[Lwalks]

There is a new update 3.33 on the App Store from 2 days ago. I downloaded it and got a friend to also download and set up a short bingo. It worked, and all the ones he had set that were sitting at 1 hour, also started to work.

[Jozolarozo]

There is a thread on this issue: https://community.fitbit.com/t5/Fitbit-Premium-Coach/Fitbit-Bingo-quot-Starts-in-less-than-1-hr-quot...