10-01-2020
08:28
- last edited on
10-01-2020
10:26
by
SilviaFitbit
10-01-2020
08:28
- last edited on
10-01-2020
10:26
by
SilviaFitbit
I cant get the trial version only united states was allowed how do i get it?
Moderator Edit: Clarified subject
10-01-2020 10:35
10-01-2020 10:35
@Cvbalias A warm welcome to the Fitbit Community! Thanks for getting in touch about this.
I've moved your post to the main board, in order to better assist you.
Anyone new to Fitbit Premium can get a 90-day free trial. To do so:
I'll be around if you have any additional questions!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-01-2020 10:50
10-01-2020 10:50
Hi, I have signed up with premium on the six months free trial when I purchased the sense. It has been four days and I still can't access the premium content. I have tried logging off and back on with no luck. When I try to purchase the premium it said I already subscribed. Can you assist thanks.
10-02-2020 11:37
10-02-2020 11:37
@Icelight A warm welcome to the Fitbit Community! Thank you for getting in touch about this.
I appreciate the troubleshooting tried prior to posting. Your Fitbit Premium subscription will activate as soon as you set up your Fitbit Sense, if it's already set up but your subscription isn't activating please restore your purchases by doing the following:
> your profile picture.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.