I can't buy Fitbit premium in Poland

[MaroWroc]

Hi,

I can't buy or try free trial Fitbit premium. It is only in USA shop and I can't change shiping adress to Poland. Do you know when we can buy Fitbit premium in Poland?

[SilviaFitbit]

@MaroWroc A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

I appreciate that you mentioned you tried to purchase Fitbit Premium through the Fitbit Store. At the moment, only US and Canada users can purchase their subscription from the store. 

Fitbit Premium is available worldwide in English only. However, you could be eligible to redeem a 90-day free trial of the Fitbit Coach app which is available in English, Spanish, French, German and Portuguese. Learn more about it by checking this article. 

I'll be around if you have any additional questions. 

[Vitoab]

Hello,

seems that I cannot activate the Trial outside US.

I cannot choose a Country different than US.

Any suggestion?

[SilviaFitbit]

@Vitoab Welcome to the Fitbit Community. Thanks for the details mentioned. 

Anyone new to the Fitbit Premium can get a 90-day free trial of this paid subscription. Keep in mind that Fitbit Premium is available worldwide in English only. 

Please let me know where you're located and what you're seeing when trying to purchase Fitbit Premium. 

Looking forward to hearing back from you. 

[MaroWroc]

Hi,

I'm from Poland. I USA shop I can choose to buy Fitbit Premium but I can't change country. There is only available USA. When I change shop to Europe, I can't choose Poland, there is not available to buy Fitbit Premium. I can only buy wearables and scales.

Thank you for reply.

Marek Janicki from Poland

[Vitoab]

Hi Silvia,

the issue is that I cannot select a Country that is not USA.

[SilviaFitbit · Accepted solution]

@MaroWroc @Vitoab Thank you for getting back. 

The option to buy Fitbit Premium through the store is only available for UK, US and Canada users, this is why you're unable to change the country when purchasing it. 

However you still have the option to try it using the Fitbit app, keep in mind that your app should be in English in order to purchase the Free Trial. 

I'll be around if you have any additional questions. 

[Risukasa]

It´s idiotic a non US cannot get Premium via store. I am not going to give my credit card information to google account and without that you cannot get the trial with the app. Annoying!