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Sleep insight incorrect data

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‎11-25-2019 14:00 - last edited on ‎11-30-2019 15:04 by Fitbit Moderator

‎11-25-2019 14:00 - last edited on ‎11-30-2019 15:04 by Fitbit Moderator

Last night's Premium sleep tip has an obvious error as seen below.. Awake used....

 

sleep error 3.jpg

 

Moderator edit: Updated subject for clarity 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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‎11-30-2019 15:07 - edited ‎12-05-2019 12:00

‎11-30-2019 15:07 - edited ‎12-05-2019 12:00

@Colinm39 It's nice to see you on the Community. Sorry for the delayed reply. 

 

I appreciate the screenshot shared. I would like you to give it a thumbs down to the insight that you notice doesn't have the correct information. If you get the same again, please provide me with a screenshot. 

 

I'll be around if you need further assistance. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎12-04-2019 08:28

In response to SilviaFitbit

‎12-04-2019 08:28

I think you missed the real error.  The screen shot on to said "slept for 1 hour 21 minutes" but at the bottom that was the time awake, not asleep.  The 20 minutes v 21 minutes part might be rounding or something but the bigger issues is that it confused sleep time for awake time.  I may be wrong, but I hope this helps.  

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‎12-05-2019 12:03

In response to sbrun

‎12-05-2019 12:03

@sbrun It's nice to see new members on the Community. I appreciate the time you took to share what you noticed on the screenshot. 

 

Hope I can continue seeing you around. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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