Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to sign up for Fitbit Premium

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Gmail account is deleted, and I can’t register for the premium service and I’m going around in circles 

 

you can stuff the fitbit, I’ve spent £180 on a device that I cannot use 

 

it kept asking for passwords which were deemed to be wrong 

 

I don’t have a Twitter account and I’m not having one 

 

none of the suggested remedies are relevant 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

@Rapidlygoingmad Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting. 

 

I see where your disappointment is coming from. In this case, I'd like you to make sure you're following this procedure to start or purchase your Premium trial: 

 

  1. If Fitbit Premium is available in your region, you'll see a Premium tab in the Fitbit app. Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.

Before starting the procedure mentioned above, make sure that you're logged into your Fitbit account. May I know if you're logged into your Fitbit account? 

 

Feel free to check this article How do I set up my Fitbit device? 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes