RESOLVED - Can not manually add an activity on Fitbit.com Dashboard

[KateFitbit]

Update 10/02/2017:  Hi everyone! I have some good news to share here. You should no longer experience issues manually logging activities on Fitbit.com Dashboard since this issue is now resolved! 

Since this issue is now resolved, I'm going to go ahead and close this thread but if you have any questions, please let me know. I'll be around!

--

We've received reports that users are unable to manually log activities on Fitbit.com Dashboard and I've merged a few posts together. 

I've let our team know and will continue to update this thread as I Iearn more. Note that this does not appear to be affecting the app. If you have access to the Fitbit app we recommend using that as a workaround in the meantime. 

Thanks very much for your reports and patience. 

[map57]

Monday- just discovered the same problem- can't upload activities via Dashboard. Even if I try to add them using the alternative icon it's not accurate.

[Tenino]

Patience is growing very thin.  This is one of the main features for my fitbit use.

[Happywalker42]

Just tried to manually add steps & I still can't as of 5 minutes ago.

[tketcher]

The app hasn’t worked for Years. You get a not syncing message and is no better now. I have Run out of work around except to throw this FITBIT gear away and earn the General Public not to buy this Trash 

[DaShumps]

Same problem here.... been going on for well over a week.

[AlisonMay]

I am having the same problem as well.

[JRyanL]

Me Too!!! I am an IT Manager and this should be an easy fix. What is there issue?

[bobbi12781]

Same issue for me. I hope this gets fixed -- clearly a lot of us use and like this feature!

[AlisonMay]

Seems to have been going on for awhile now. Must admit that I have had no problem until today.

Sent from my iPad

[AlisonMay]

I use it everyday and was working fine until today. Have noticed they have done an update in the last few days so wonder if the problem lies there?

Sent from my iPad

[2322Kevin]

Will “they” fix this for us???

[2322Kevin]

I am unable to manually post my cycling on the activity page…..at the bottom of the page-when you click the icon nothing happens.
thank you.

[MaxwellStar]

I'm having the same problem using MAC OS X and the newest version of the program.

[MysticOne1973]

I have been having the same issue since Fri. the 29th...it wouldn't be so bad if my fitbit Charge HR accurately registered my activity. I always have to redo the mileage and calories for the day because it has never been accurate.

[LenaFit · Accepted solution]

Hi everyone! I have some good news to share here. You should no longer experience issues manually logging activities on Fitbit.com Dashboard since this issue is now resolved! 

Since this issue is now resolved, I'm going to go ahead and close this thread but if you have any questions, please let me know. I'll be around! 

[Tenino]

Hip Hip Hurray! Thanks Fitbit😊

Sent from Mail for Windows 10