11-01-2020 01:27 - last edited on 11-05-2020 10:42 by MatthewFitbit
11-01-2020 01:27 - last edited on 11-05-2020 10:42 by MatthewFitbit
Fitbit didn't change off of daylight savings time. How do I get correct time.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
11-01-2020 19:08
11-01-2020 19:08
Some features on your Fitbit device may be affected by the Daylight Saving time change. Please restart your phone to make sure the time is correct, and then manually sync your device.
If you continue to have trouble with any of the following features, we expect that they will be resolved after the next midnight reset.
11-01-2020 02:38
11-01-2020 02:38
How do you change the time on the charge 4. Did not change to standard time.
11-01-2020 02:39
11-01-2020 02:39
Under advance settings you have to reselect the time zone you're in. Then sync.
Mine updated to new time after this.
11-01-2020 03:54
11-01-2020 03:54
Mine did automatically. In you go to advanced settings under your profile picture, do you have the Automatic Time Zone feature flipped on?
11-01-2020 04:04
11-01-2020 04:04
Fitbit did not change with time
11-01-2020 05:22
11-01-2020 05:22
synced fitbit as usual. time did not update to reflect daylight savings time.
11-01-2020 06:23
11-01-2020 06:23
Click profile picture, go to Automatic Settings, choose automatic time zone or unclick that & choose your time zone, then sync. (If I got that wrong, just google how to reset time on Fitbit - it worked for me!)
11-01-2020 06:55
11-01-2020 06:55
The time did not change to standard time. How can I do that. It should do it automatically. I never had that trouble before. It changed automatically.
11-01-2020 07:14
11-01-2020 07:14
Same trouble here. Wonder what's going on!?!?
Donna
11-01-2020 07:19
11-01-2020 07:19
Thank you. I missed that in set up when I switched to the charge 4.
11-01-2020 07:22
11-01-2020 07:22
Same problem. No idea how to fix.
11-01-2020 07:26
11-01-2020 07:33
11-01-2020 07:33
Found a fix!
11-01-2020 07:49
11-01-2020 07:49
Thanks, BobT3. I never found the Auto Time Zone enabling thing on my phone app, but just going from the phone app, select account, and clicking on the Charge 3 then sync'ing from there, fixed the problem.
I had tried sync'ing from the main page, like one does to get an update on the steps, to no avail. But syncing from the Charge 3's account did the trick.
Donna
11-01-2020 07:59
11-01-2020 07:59
11-01-2020 08:03
11-01-2020 08:03
Hi @MsPatH try syncing a few times. Mine changed - Android 9. You can manually sync, too.
11-01-2020 08:12
11-01-2020 08:12
Forgive me, but where exactly is Advanced Settings? I feel like I've looked everywhere & still no update to the correct time.
11-01-2020 08:16
11-01-2020 08:16
If you don't have your automatic time zone on it won't automatically change. You should be able to check if its on by going to you advanced setting page.
11-01-2020 08:29
11-01-2020 08:29
11-01-2020 08:48
11-01-2020 08:48