RESOLVED: Issues following Daylight Saving change (November 1, 2020)

[Ammawb]

Fitbit didn't change off of daylight savings time. How do I get correct time.

Moderator Edit: Clarified subject

[Smcb65]

I've tried the above- twice! It still has the incorrect time

[Marcrow]

Hi Steve...
On my tablet it says it synced....my tablet time right now is 608am and my Fitbit says 730am.
Strange!.

Sent from my Galaxy Tab A

[Marcrow]

Hi drew
I did that too....
I can change the face of my Fitbit, but even when I do that it messes up the time again...when I changed the face it went from 730 to 409....frustrating!

Sent from my Galaxy Tab A

[MikeS5678]

Day 2 after daylight saving change and my Charge 4 still is one hour off?! What to do?

[Lynnster]

I'm having the same problem. Just noticed it this morning. Updated it, synced it several times,  nothing. 

[Gr4ndp4]

Hi, @MikeS5678, welcome to the community, How do I change the time on my Fitbit device? provides the advice you seek.

Cheers

[DJmom5398]

Mine hasn't changed since we switched back to Eastern Standard Time and last spring it changed when going to daylight savings time no problem.  Also didn't want to synch yesterday at all. 

[Marcrow]

Hi
I tried again this morning...if you find a solution can you let me kno...so frustrating 🤐



Sent from my Bell Samsung device over Canada's largest network.

[glennbkr1]

I have the same issue with my Veres 3.   It’s 16 minutes behind the real time

[MarreFitbit]

Hi there @summerp and @glennbkr1, welcome to the Community Forums. I'm sorry to hear that your Versa 3 smartwatches aren't showing the correct time. I'll be glad to help you.

Note the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

If you changed time zones and the time on your device is still incorrect after syncing, as @Rich_Laue suggested, make sure the time zone setting is correct:

1. In the Fitbit app, tap the Today tab > your profile picture > Advanced Settings.
2. Turn off the Automatic time zone option.
3. Tap Select time zone and select the correct time zone.
4. Sync your Fitbit device.

Let me know how it goes. 

[DaWeenia]

Won't consistently sync or update time after Daylight Savings in US.

[Marcrow]

Same here...so frustrating...been over 2 months if not having the right time!

[JillyBeane]

This corrected automatically the following morning.  Not sure what the problem was, but it seems to be graphing the HR data in the right time slot now. Thanks to all!