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Exercise acting wonky

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‎02-29-2020 14:46 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎02-29-2020 14:46 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

I ran a 5K earlier today and while the tracker worked properly when I ran it said just my route map, time and that 0 calories burned and not enough data to show the rest it also said the run was at 140 pm (it was at 830 am) 

 

once I got the official time I manually logged in and it displayed properly however now my run from this AM is listing miles now granted it’s saying 2.7 miles instead of 3.1 

 

I have an iPhone X with the app and iOS up to date as far as updates 

 

 

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‎03-03-2020 07:03

‎03-03-2020 07:03

@1lilspark Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

 

Let me help you with your exercise activity log. There is an issue being investigated that shows this error. If you are content with the manually logged activity then I suggest you remove the original activity from your account. I do appreciate you reporting this and for your patience while this gets resolved.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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