Fitbit Flex 2 charging issues

[Thsknl]

So I have a flex 2 brand new out the packet, but has been bought for a couple years. It syncs and sets up nicely, however the battery is “empty”. I have followed instructions to clean etc, and then tried reseting after charging for a couple hours, but is still flashing on one pip and says empty battery. Anyone have any ideas? 

[Odyssey13]

Hi @Thsknl  the Flex 2 was retired quite a few years ago and it's entirely possible that it might not spring to life. First thing is to try a restart of the device, as it often takes care of a glitches, have you tried that?

[Thsknl]

Yeah I’ve tried to reset it? Is that the same thing? But yeah not feeling optimistic, was just fingers crossed 

[Odyssey13]

Link for directions - click. See if it helps. Sometimes before we use them, they get old. Keep trying and see what happens.

[Thsknl]

Thankyou! Will keep trying 🤞🏼

[Thsknl]

IT WORKED! Thankyou so much

[Odyssey13]

@Thsknl you kept calm, asked the forum for suggestions and you did it! Now if you'd like to see the more social side of the forums, follow the link in my signature. People share recipes, workout tips and more!