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Flex 2 not syncing or getting info wrong

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‎01-19-2021 03:40

‎01-19-2021 03:40

My flex 2 which used since 2017 is now taking ages to sync and when it does it tells me over done way more steps than I have i.e sync it and says 20k steps and then sync again and it says 4k steps... Is there something I can do to fix this or is it time for a new Fitbit? 

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‎01-26-2021 23:17

‎01-26-2021 23:17

Hi @Sue29 Try restarting your Flex 2 a few times. If it is still not working correctly then I think you need a new tracker.

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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