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Flex2 Not tracking steps

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‎07-17-2020 19:34 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎07-17-2020 19:34 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

I have been noticing that my flex 2 has not been tracking my steps accurately. I have been keeping the same route running (at least 4 to 5 miles) however after syncing, app indicates I have only been 0.48 miles. I have also attempted restart....still having issues 

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