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Okok International

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‎01-16-2020 11:58 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎01-16-2020 11:58 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

Hey has anyone had problems with syncing an okok international scale with Fitbit? It gives the option to do it, it diverts my iPhone 6 s plus to the Fitbit website to approve and then just...nothing. I’ve contacted okok but heard nothing, I’ve turned Bluetooth on and off, reinstated Fitbit after deleting and tried to delete and re-pair scale. Nothing works

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‎01-17-2020 07:22 - last edited on ‎01-21-2025 08:10 by Fitbit Moderator

‎01-17-2020 07:22 - last edited on ‎01-21-2025 08:10 by Fitbit Moderator

@JessC78 Welcome! It's great to see you around! 

Let me help you with your OkOk integration. Try logging out from both apps, restart your phone and log back in. After this retry linking both accounts. Still please let us know what OkOk support suggest you to do.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-09-2020 15:48

‎02-09-2020 15:48

Did you found a solution? 

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‎02-09-2020 15:55

In response to Baboesingh

‎02-09-2020 15:55

No it was a piece of crap. I had them refund me and i got a different scale which syncs perfectly with Fitbit. The other scale just wasn’t working any which way 

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‎02-19-2020 16:13

In response to JessC78

‎02-19-2020 16:13

Thanks for your reply. 

🙈Haven't tried mine yet, will try this weekend and see if it works.

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‎07-07-2020 08:53

In response to AlvaroFitbit

‎07-07-2020 08:53

Hi, I"m having the same problem. I've tried logging out of both apps and then restarting but I still can't get them to connect. Any suggestions?

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‎07-07-2020 15:33

‎07-07-2020 15:33

Have you resolved the issue? 

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