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Tap screen until You feel vibration

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‎08-08-2016 14:57 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

‎08-08-2016 14:57 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

I'm tryin to set up my flex on my iPhone and I get to the stage where you tap the Fitbit until it vibrates. Mine vibrates but nothing changes, my phone screen only changes to an option saying 'not working?' Which I've looked at and tried the process again and again but still, it vibrates but nothing else happens...
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2 REPLIES 2

‎08-09-2016 08:30

‎08-09-2016 08:30

@Kate28, welcome to the Community! Robot Very Happy And don't worry, I'm pretty sure that this can be resolved by performing a restart. Just follow the instructions on @SunsetRunner post to do so. Then try to set it up your Fitbit Flex again. But if that doesn't work, could you please try to set it up your tracker using perhaps an Android device or a computer? 

 

Keep me posted! 

Heydy | Community Moderator, Fitbit
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‎09-26-2019 07:07

In response to HeydyF

‎09-26-2019 07:07

well that didn't answer their question at all. you're useless.

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